In QuickBooks, the Gear icon is on the top right side of the QuickBooks window. If it is not displayed over there or there are having some issues in displaying then you have to take the action.
Firstly, refresh your software by click on the refresh button that you can locate at the top left side of the screen. This helps you in loading the updated version of the current page on which you are working. This is an inbuilt feature in the browser. If the Gear icon is still not visible to you then open the Private window also known as Incognito browsing mode and then open your software here. To open the incognito mode in various browsers, the shortcuts are mentioned below:-
Safari: Command + Shift +N
Internet Explorer/Microsoft Edge: Ctrl + Shift + P
Mozilla Firefox: Ctrl + Shift + P
Google Chrome: Ctrl + Shift + N
Now, you are able to locate the Gear icon in QuickBooks 2020 window then clear the cache in your browser and then gear icon starts displaying in the normal mode of browser.
Solution for displaying the Gear icon in QuickBooks 2020
Follow the process to make it display in your account by clearing the cache. Choose your browser from the list below that you are using and then implement the solution accordingly. The process for each browser is as follows:-
Internet Explorer (IE) or Microsoft Edge
Open the Internet Explorer or Microsoft Edge browser in your system
Go to the Settings and more
Then click on the Settings option
From further options, click on the Privacy and Services
Select the option for choosing what to clear under the Clear browsing data option
In the time range drop-down menu, select the time range according to you
Then select the data to clear it from the history like passwords, auto-fill forms, cookies and more
In the end, click on the button Clear now.
Mozilla Firefox . Open the Firefox browser
Go to the Menu of the browser
Then click on the Options
Now you have to click on the Privacy and Security panel
After that, click the Clear Data button in the Cookies and Site Data Tab
The checkmark for option Cookies and Site Data, click on it and remove it
Now click on the button Clear
Close it and all the changes are saved automatically.
Safari . Open the Safari browser in your Mac system
Click on the History
Then choose the Clear History
After that, click on the pop-up menu
Now, choose the time from where you want to clear the data of browsing.
Google Chrome . Open the Chrome in your system
Then go to the Settings of the browser
From options, select the More option
Then from further options, click on the Clear Browsing Data
Now a box appears on your screen in this select the time range
Click on the time range drop-down menu and then choose All time
Now select all the checkboxes to remove all the history and cache from your browser or the things you want to clear
In the end, click on the Clear data button.
How to get in touch?
Above is the best solution to get your Gear icon back so, follow it. For any other issue or queries, you can connect with the QuickBooks helpdesk team who is here all around the clock to help you out. The members of the team are happy to provide you the assistance. They want to make your experience error-free by providing you all the information and solution that is required.
Source: https://bit.ly/3dNE85j
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